Shipping policy

🚚 Shipping Policy

Order Processing

All orders are processed within 1–3 business days (Monday–Friday).
Orders placed on weekends or holidays will be processed the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information.


Shipping Time

Estimated delivery times:

  • 🇺🇸 United States: 7–12 business days

  • 🇨🇦 Canada: 7–14 business days

  • 🇬🇧 United Kingdom: 7–12 business days

  • 🇪🇺 Europe: 7–14 business days

  • 🇦🇺 Australia: 7–14 business days

  • 🌍 Other international locations: 7–18 business days

Delivery times may vary slightly due to customs or local postal services.


Free Shipping

We are proud to offer FREE worldwide shipping on all orders.
No minimum purchase required.


Tracking Information

Once your order ships, you will receive a tracking number via email.
Please allow 2–4 days for tracking information to update after dispatch.


Split Shipments (If Applicable)

In some cases, your order may arrive in separate packages to ensure faster delivery.
If this happens, you will receive separate tracking numbers.


Customs & Duties

Customers are responsible for any customs fees or import duties required by their country (if applicable).


Need Help?

If you have any questions about your order, please contact us at:

getpuffsy@gmail.com
We respond within 24 hours.